Help Center

Messages, Drive & Resources (Learners)

Global Messages, Class Messages, Drive Access, and accessing learning resources shared by your tutors.

  • Managing notifications and unread message counts on Tutorac

    How Tutorac surfaces notifications and unread message counts: the bell-icon Notifications feed at /notification, what triggers each notification type (proposals, sessions, hiring, payments, demos, cancellations, quizzes), unread message counts in three locations, email notifications, and 5 FAQs.

  • How to access curriculum, sessions, and quizzes in a Training Batch

    Tour of the three core resource tabs inside a Tutorac Training Batch: Sessions (class schedule + milestone/status filters), Curriculum (your course outline section-by-section), and Quizzes & Assignments (graded work between sessions). Plus a quick guide to the other tabs (Drive, Messages, reports, payment, Alerts) and 5 FAQs.

  • How to use the Drive in your Training Batch

    How to use the Drive tab inside a Tutorac Training Batch — the per-batch shared file workspace organised by curriculum sections. Covers opening Drive, Global Folder vs. section folders, uploading and downloading files, the “No Files attached” empty state, and 5 FAQs.

  • How to attach files and share resources in a Tutorac chat

    How to attach files to a Tutorac chat message — step-by-step instructions, supported file types (PDF, DOC, XLS, images, ZIP), size limits, viewing/downloading shared files, when to use Drive instead of chat attachments, and 5 FAQs.

  • Understanding chat features: Meet Now, Hire Now, Progress Tracker, and safety panel

    Reference guide to every action button in a Tutorac chat: Meet Now (instant video), Hire Now, View Proposal, Schedule Free Session, Progress Tracker (post-hire), and the Learn Safely with Tutorac safety panel. Includes a chart of which buttons appear at which stage of the hiring journey.

  • A tour of Tutorac Messages: your chat hub explained

    Complete tour of the Tutorac Messages hub (/messages/profile) — the 3-pane chat interface, how conversations are grouped, system messages, and the right-side context panel that changes based on tutor status (Hire Now, View Proposal, Progress Tracker, Schedule Free Session). Includes 5 FAQs.