Before you lock in a contract or accept an offer, it’s worth getting the terms right. This article covers how to negotiate sensibly so both sides are clear.
In this article
Talk before you sign
Use Messages to discuss the details with the learner before a contract or offer is finalised. It’s much easier to agree expectations up front than to fix misunderstandings later.
What to agree on
- Scope — what you’ll teach and the outcomes.
- Schedule — timing, frequency, and duration.
- Pricing — your rate and how the work is structured. See the Pricing & Discounts section.
Formalise the agreed terms
Once you both agree, reflect those terms in the Training Contract you send, or in the offer you accept. Make sure what’s written matches what you discussed before confirming.
FAQs
Where do I discuss terms with a learner?
In Messages. See the Drive, Resources & Messages section.
Can I change terms after seeing an offer?
Discuss the changes with the learner first, then make sure the final contract or offer reflects what you agreed before accepting.
What should I always confirm?
Scope, schedule, and pricing — so there are no surprises once you start.
Related articles
- Understanding offers and Training Contracts
- Sending a Training Contract to a learner
- Receiving and accepting an offer
Last updated: 8 June 2026