Reading your invoice and payment receipt on Tutorac

Every milestone payment on Tutorac generates an invoice and an email receipt. This article shows where to find them, what each field means, and how to download a PDF copy for your records or tax filing.

Where to find your invoice

You have two places to access invoices: Profile menu > Invoices for a list of every payment across all batches, or open a specific batch > Payment tab to see invoices for that batch only. Each invoice has a View and Download button.

Email receipt after every payment

After every successful milestone funding or release, Tutorac sends a receipt email to your registered address. The email summarises the amount, batch, milestone, and payment method, and includes a link to download the full PDF invoice. Keep these emails for your records.

Fields on your invoice

Your invoice includes:

Invoice number — unique reference (use this when contacting support)
Invoice date — date the payment was processed
Bill to — your name and billing address at the time of payment
Batch ID — the training batch this milestone belongs to
Milestone reference — which milestone was funded or released
Tutor’s fee — the amount that goes to your tutor
Tutorac service fee — the platform fee
Discount or promo applied — if any
Tax — GST (India) or local sales tax/VAT (other regions)
Total paid — the amount charged to your card
Currency — ₹ INR or $ USD
Payment method — last 4 digits of card used

Downloading as PDF

From the Invoices list, click the Download button next to any invoice to save it as a PDF. The PDF is identical to what you see on screen and is signed/stamped where required by local tax regulations. You can also forward the original receipt email to your accountant.

GST invoice for India accounts

If your account is based in India, your invoice is a tax invoice with Tutorac’s GSTIN, your GSTIN (if you provided one), HSN/SAC code, and a separate GST line. Use this invoice to claim input tax credit where eligible. Add your business GSTIN under Profile > Billing Address so future invoices include it.

Update billing address for invoices

To change the address that appears on future invoices, go to Profile > Billing Address, update the fields, and save. The new address applies to invoices generated after the change. Older invoices keep the address they were issued with — contact support if you need a reissue.

FAQs

I never got the receipt email — what now?

Check your spam folder first. If it is not there, sign in and go to Profile > Invoices to download the invoice directly. You can also update your notification email in Profile > Basic Info.

Can I get a single invoice covering multiple milestones?

No. Each milestone payment generates its own invoice. This keeps refund and audit handling clean.

The name on my invoice is wrong — can it be changed?

Update Profile > Basic Info and Profile > Billing Address. Future invoices use the corrected details. For an existing invoice, contact support with the invoice number and the correction needed.

How long are invoices stored?

All your invoices remain available in your account for as long as the account is active. We recommend downloading and archiving PDFs for your own tax records.

If a milestone is refunded, do I get a new invoice?

Yes. A credit note is issued when a refund is processed, referencing the original invoice. The credit note appears in Profile > Invoices alongside your payment invoices.

Last updated: 29 May 2026