{"id":287,"date":"2026-06-08T22:18:35","date_gmt":"2026-06-08T22:18:35","guid":{"rendered":"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/global-messages-vs-class-messages\/"},"modified":"2026-06-17T05:01:37","modified_gmt":"2026-06-17T05:01:37","slug":"global-messages-vs-class-messages","status":"publish","type":"post","link":"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/global-messages-vs-class-messages\/","title":{"rendered":"Global Messages vs Class Messages"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Tutorac messaging works in two contexts. Knowing which to use keeps conversations organised and easy to find later.<\/em><\/p>\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1192\" height=\"575\" src=\"https:\/\/tutorac.com\/help-center\/wp-content\/uploads\/2026\/06\/tutor-messages.png\" alt=\"The Tutorac Messages interface showing conversations with learners and the message thread (names masked for privacy)\" class=\"wp-image-381\"\/><\/figure>\n\n\n<h2 class=\"wp-block-heading\" id=\"in-this-article\">In this article<\/h2>\n<ul class=\"wp-block-list\"><li><a href=\"#global\">Global Messages<\/a><\/li><li><a href=\"#class\">Class Messages<\/a><\/li><li><a href=\"#which\">Which to use<\/a><\/li><li><a href=\"#faqs\">FAQs<\/a><\/li><\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"global\">Global Messages<\/h2>\n<p class=\"wp-block-paragraph\">Global Messages are your general conversations \u2014 for example, early enquiries from prospective learners or messages that aren&#8217;t tied to one particular class. They live in your main Messages area.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"class\">Class Messages<\/h2>\n<p class=\"wp-block-paragraph\">Class Messages are tied to a specific class or batch you&#8217;re running. They keep all communication for that group in one place, alongside the work you&#8217;re delivering.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"which\">Which to use<\/h2>\n<ul class=\"wp-block-list\"><li>Use <strong>Global Messages<\/strong> for general or pre-enrolment conversations.<\/li><li>Use <strong>Class Messages<\/strong> for anything specific to an ongoing class so it stays with that group.<\/li><\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"faqs\">FAQs<\/h2>\n<h3 class=\"wp-block-heading\">Can I message a learner before they enrol?<\/h3>\n<p class=\"wp-block-paragraph\">General conversations happen in Global Messages.<\/p>\n<h3 class=\"wp-block-heading\">Where do class-specific chats go?<\/h3>\n<p class=\"wp-block-paragraph\">In Class Messages, tied to that class or batch.<\/p>\n<h3 class=\"wp-block-heading\">Why keep them separate?<\/h3>\n<p class=\"wp-block-paragraph\">It keeps each class&#8217;s communication together and easy to find.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<h3 class=\"wp-block-heading\">Related articles<\/h3>\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/messaging-on-tutorac-overview\/\">Messaging on Tutorac: an overview<\/a><\/li><li><a href=\"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/drive-access-and-resource-library\/\">Drive access and your resource library<\/a><\/li><li><a href=\"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/sharing-teaching-materials\/\">Sharing teaching materials with learners<\/a><\/li><\/ul>\n<p class=\"has-gray-color has-text-color has-small-font-size wp-block-paragraph\"><em>Last updated: 8 June 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Tutorac messaging works in two contexts. Knowing which to use keeps conversations organised and easy to find later. In this article Global Messages Class Messages Which to use FAQs Global Messages Global Messages are your general conversations \u2014 for example, early enquiries from prospective learners or messages that aren&#8217;t tied to one particular class. They [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62,33],"tags":[],"class_list":["post-287","post","type-post","status-publish","format-standard","hentry","category-tutors-drive-messages","category-for-tutors"],"_links":{"self":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts\/287","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/comments?post=287"}],"version-history":[{"count":1,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts\/287\/revisions"}],"predecessor-version":[{"id":383,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts\/287\/revisions\/383"}],"wp:attachment":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/media?parent=287"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/categories?post=287"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/tags?post=287"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}