{"id":286,"date":"2026-06-08T22:18:14","date_gmt":"2026-06-08T22:18:14","guid":{"rendered":"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/messaging-on-tutorac-overview\/"},"modified":"2026-06-17T05:01:36","modified_gmt":"2026-06-17T05:01:36","slug":"messaging-on-tutorac-overview","status":"publish","type":"post","link":"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/messaging-on-tutorac-overview\/","title":{"rendered":"Messaging on Tutorac: an overview"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><em>Messaging keeps you connected with learners before, during, and after training. This overview explains where messages live and the two ways they work.<\/em><\/p>\n\n\n<figure class=\"wp-block-image aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1192\" height=\"575\" src=\"https:\/\/tutorac.com\/help-center\/wp-content\/uploads\/2026\/06\/tutor-messages.png\" alt=\"The Tutorac Messages interface (learner names masked) \u2014 a list of conversations on the left, the message thread in the centre, and learner\/session details on the right\" class=\"wp-image-381\"\/><\/figure>\n\n\n<h2 class=\"wp-block-heading\" id=\"in-this-article\">In this article<\/h2>\n<ul class=\"wp-block-list\"><li><a href=\"#where\">Where to find Messages<\/a><\/li><li><a href=\"#two\">Two kinds of messages<\/a><\/li><li><a href=\"#use\">Staying responsive<\/a><\/li><li><a href=\"#faqs\">FAQs<\/a><\/li><\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"where\">Where to find Messages<\/h2>\n<p class=\"wp-block-paragraph\"><strong>Messages<\/strong> is in the top navigation of your tutor account. Open it to see your conversations with learners.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"two\">Two kinds of messages<\/h2>\n<ul class=\"wp-block-list\"><li><strong>Global Messages<\/strong> \u2014 your general conversations, not tied to a single class.<\/li><li><strong>Class Messages<\/strong> \u2014 conversations connected to a specific class or batch you&#8217;re running.<\/li><\/ul>\n<p class=\"wp-block-paragraph\">See &#8220;Global Messages vs Class Messages&#8221; for how each is used.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"use\">Staying responsive<\/h2>\n<p class=\"wp-block-paragraph\">Prompt, clear replies help you win and keep learners. Check Messages regularly, especially when you have active proposals, demos, or classes.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"faqs\">FAQs<\/h2>\n<h3 class=\"wp-block-heading\">Where are my messages?<\/h3>\n<p class=\"wp-block-paragraph\">Under <strong>Messages<\/strong> in the top navigation.<\/p>\n<h3 class=\"wp-block-heading\">What&#8217;s the difference between Global and Class Messages?<\/h3>\n<p class=\"wp-block-paragraph\">Global Messages are general; Class Messages are tied to a specific class or batch. See the next article.<\/p>\n<h3 class=\"wp-block-heading\">Why does responsiveness matter?<\/h3>\n<p class=\"wp-block-paragraph\">Quick replies build trust and help convert enquiries and demos into students.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n<h3 class=\"wp-block-heading\">Related articles<\/h3>\n<ul class=\"wp-block-list\"><li><a href=\"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/global-messages-vs-class-messages\/\">Global Messages vs Class Messages<\/a><\/li><li><a href=\"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/drive-access-and-resource-library\/\">Drive access and your resource library<\/a><\/li><li><a href=\"https:\/\/tutorac.com\/help-center\/2026\/06\/08\/sharing-teaching-materials\/\">Sharing teaching materials with learners<\/a><\/li><\/ul>\n<p class=\"has-gray-color has-text-color has-small-font-size wp-block-paragraph\"><em>Last updated: 8 June 2026<\/em><\/p>","protected":false},"excerpt":{"rendered":"<p>Messaging keeps you connected with learners before, during, and after training. This overview explains where messages live and the two ways they work. In this article Where to find Messages Two kinds of messages Staying responsive FAQs Where to find Messages Messages is in the top navigation of your tutor account. Open it to see [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[62,33],"tags":[],"class_list":["post-286","post","type-post","status-publish","format-standard","hentry","category-tutors-drive-messages","category-for-tutors"],"_links":{"self":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts\/286","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/comments?post=286"}],"version-history":[{"count":1,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts\/286\/revisions"}],"predecessor-version":[{"id":382,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/posts\/286\/revisions\/382"}],"wp:attachment":[{"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/media?parent=286"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/categories?post=286"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/tutorac.com\/help-center\/wp-json\/wp\/v2\/tags?post=286"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}