Tutorac’s Privacy Policy explains what personal information we collect, how it’s used, and the choices you have. This article is a plain-language summary for learners; the full Privacy Policy is the authoritative document.
In this article
- What information is collected
- How your information is used
- When information is shared
- Your choices and rights
- Reading the full Privacy Policy
- FAQs
What information is collected
To provide the service, Tutorac collects information such as:
- Account details — your name, email, phone number, and profile information.
- Payment information — processed securely to complete your purchases (card details are handled by payment processors, not stored by Tutorac in full).
- Usage data — how you interact with the platform, such as courses viewed and sessions attended.
- Communications — messages you send through the platform and to support.
How your information is used
Your information is used to:
- Provide and operate the service — creating your account, processing payments, and delivering courses and live training.
- Connect you with tutors and training relevant to your goals.
- Communicate with you about bookings, payments, and support requests.
- Keep the platform safe and prevent fraud or abuse.
- Improve the product and your experience.
When information is shared
Tutorac does not sell your personal information. It is shared only as needed to run the service, for example:
- With the tutors you engage, so they can deliver your training (such as your name and relevant booking details).
- With payment processors to complete transactions.
- With service providers that help operate the platform, under appropriate safeguards.
- Where required by law or to protect the rights and safety of users.
Your choices and rights
Depending on your location, you may have rights over your personal data. In general you can:
- Access and update your account information from My Profile.
- Manage communication preferences for marketing messages.
- Request deletion of your account and associated data, subject to records Tutorac must keep for legal reasons.
- Control cookies through the cookie banner and your browser settings.
To make a privacy request, email support@tutorac.com.
Reading the full Privacy Policy
This is a summary for convenience. The complete Privacy Policy — including the full detail on data retention, international transfers, and your legal rights — is published on Tutorac and linked in the footer of every page. The full policy always takes precedence over this summary.
FAQs
Does Tutorac store my full card details?
Payments are handled by secure payment processors. Tutorac doesn’t store your complete card number; processors handle the sensitive parts of the transaction.
Can tutors see my personal information?
Tutors you engage can see the information needed to deliver your training, such as your name and booking details. They don’t get access to your payment details.
How do I delete my account and data?
Email support@tutorac.com to request account deletion. Some information may be retained where Tutorac is legally required to keep it (for example, transaction records).
How do I manage cookies?
Use the cookie banner shown on the site and your browser’s privacy settings. The full cookie details are described in the Privacy/Cookie Policy linked in the footer.
Related articles
- Tutorac Terms of Service: what learners should know
- Community Guidelines for Tutorac learners
- Acceptable Use Policy for Tutorac learners
Last updated: 3 June 2026